Delivery of Orders

Despatching Orders

We aim to despatch Standard Delivery orders within 2 working days. We aim to despatch Economy Delivery orders within 3 working days. Sometimes this may not be possible due to stock levels, if there will be a delay we will contact you as soon as we know. If there will be a delay in despatching your order or only part of the order is in stock we will contact you and you can choose to either:

  • Have the instock items despatched and be refunded for the out of stock item(s)
  • Wait until all items are in stock before we despatch the order

Please be aware that our couriers do not collect from us or deliver at weekends or on UK public/bank holidays.

UK Delivery

Our orders are generally shipped by UPS or Royal Mail. Orders containing Hazardous items are shipped using a specialist courier and may arrive on a pallet. 

Delivery Times:

UK Mainland (Standard Delivery) = 2 - 3 days

UK Mainland (Economy Delivery) = 5 - 7 Days

Delivery Charges:

These are based on the prevailing Royal Mail or carrier rate, and also allow for packing.

Delivery Zones

We aim to cover as much of Europe as possible, and beyond where financially sensible for postage costs.

Non Mainland UK: Isle of White, Channel Islands and Isles of Scilly - Surcharges and Delivery Times

Costs to these areas are generally more expensive so this is factored into the pricing. Delivery times and prevailing prices are as per Royal Mail or Carrier.

European Delivery

We aim to despatch all EU orders within 2 days of the order being accepted.

We have delivery options for shipping to the EU and is per Royal Mail or carrier conditions.

EU delivery = 5 - 10 days

Hazardous Material Orders

If you order any product marked with a Hazardous Material Label we will only use a courier registered to deliver Hazardous Materials. The charges for this delivery are £18 per 25kg. Hazardous Material can only be shipped to UK mainland (Zone A). Delivery will take 2-5 working days.

Special Requests

We aim to service at the best possible price, so if you have a query with any of our postage costs, or bulk orders, please do get in touch either by or on 02392 161123.