Frequently Asked Questions

Q: I would like to enquire about ordering an item in bulk. Who should I contact?

Please email us with your contact details at info@anodeoutlet.co.uk  or call us on 020 8123 0574

Q: Do you charge VAT?

We do not charge VAT, there is no VAT added to the prices on the site and these prices do not include VAT. A full break down invoice is sent by email with each order.

Q: Can you ship orders abroad?

We can ship orders to Europe, but not worldwide. We cannot ship any Hazardous material orders outside of the UK.

Q: Do you have business accounts?

We do not operate traditional business accounts. If you wish to make regular or bulk orders please email us with your contact details at info@anodeoutlet.co.uk  or call us on 020 8123 0574 and we will issue you with a unique discount code that you can use when ordering.

Q: I have a technical question. Who do I ask?

Please use our Anode Information Request Form on our Contact us.

Q: How long will it take for my order to arrive?

We aim to despatch your order within 2 working days after the order is accepted. Sometimes this may not be possible owing to stock levels. Please see the Delivery Information page for more information about delivery.